Result by tag Telecommunications 5 results
- Number of agents in call center
The calculator works out number of call center agents using Erlang C formula for given call load and service level.
- PBX channel number calculation
Calculates number of PBX telecommunications channels for given traffic load using Erlang B and Engset algorithms
- Telecommunications traffic, Erlang
The calculator gives telecom traffic in Erlang for given time span and total call duration.
- VOIP call bandwidth
The calculator works out bandwidth required to handle given number of VOIP calls with given audio codec.