Outsource2india's Call Center Staffing Calculator

This page exists due to the efforts of the following people:

Juli Andrina

Anton

Timur

Timur

Created: 2015-02-09 08:57:03, Last updated: 2020-05-06 07:38:23
Creative Commons Attribution/Share-Alike License 3.0 (Unported)

This content is licensed under Creative Commons Attribution/Share-Alike License 3.0 (Unported). That means you may freely redistribute or modify this content under the same license conditions and must attribute the original author by placing a hyperlink from your site to this work https://planetcalc.com/4421/. Also, please do not modify any references to the original work (if any) contained in this content.

Call Center calculator can help you calculate the number of agents required for your needs as well the cost, with minimal input. All you have to do is enter in the type of your project, the service type, the target country, the call count, the average handling type and your shift coverage preferences, and your resources and budget will be calculated!

Have a look at our calculator: http://www.outsource2india.com/callcenter-staffing-calculator.asp#top

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Number of agents in a call center

The calculator works out number of call center agents using Erlang C formula for given call load and service level.

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PLANETCALC, Outsource2india's Call Center Staffing Calculator

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