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ProfessionalTelecommunications

Agent work schedule

Gives number of agents per hour using Erlang C formula
Anton2014-01-08 15:03:48
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Agent work scheduleCreative Commons Attribution/Share-Alike License 3.0 (Unported)
Hourly call load
:
Import data.
"One of the following characters is used to separate data fields: tab, semicolon (;) or comma(,)": 
Add Import data. Clear table
Agents count per hour:

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